The Visitor Studies Group

Keeping in Touch-
Learning from sustained relationships with audiences

VSG AGM and Conference
Museum in Docklands, London
Thursday 5th February 2009

We all strive to build ongoing relationships with our users and stakeholders, but how can we draw on these relationships to create more successful visitor experiences? The 2009 Visitor Studies Group one day conference and AGM will explore the potential benefits and pitfalls of consulting and evaluating in this way through case studies and debate.

During the course of the day the conference will address the following:

• How can sustained relationships with community groups, schools, volunteers, families and others be used to inform the development of visitor experiences?
• What are the pros and cons of using sustained relationships in developing exhibitions and programmes?
• What can we learn from different types of sustained relationships?
• How can building and maintaining relationships lead to long-term benefits for organisations?

 Who is it for?

Museum, cultural, and natural heritage professionals, audience researchers, students, and all those with an interest in how visitor research can inform interpretation and foster decision-making to the benefit of their institutions.

**Programme to follow soon** 

Registration Costs

VSG Members - £70
VSG Members' Concession* - £40

Non Members - £90
Non Members' Concession* - £50

*Concessions are available to full time students, the retired and unwaged.

Fees include delegate pack, teas & coffee, and lunch

How to Book

By post

Download the registration form below and return your completed form with a cheque
made payable to 'Visitor Studies Group' to:

Mary Phelps
VSG Administration
22 Church Avenue
London, SW14 8NN

You can also pay by BACS transfer. Please see registration form for details.

Online

Information on how to book online for this event will follow soon.