The Visitor Studies Group

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Some of the presentations from past VSG events are available to download in our archive. We've tried to get hold of as many as we can, but unfortunately we do not have all presentations from all events listed. If you know any of the speakers whose presentations are missing - or if you are one the speakers yourself - please contact us!

2011

Audience research in an age of austerity: Ensuring continued support for the visitor voice

Museum of London, London - 4 January 2011

Summary of Conference

Making audience research add up. Adam C. Cooper. DCMS

2010

Visitor Studies: Asking, Observing and the Ethics of it all

Liverpool - 15 October 2010 

 Audience Segmentation: Identifying and understanding your visitors
Sackler Centre, V&A, London - 29 January 2010

2009

Visitor Studies: Best Pratice on a Budget
Hunterian Museum, Glasgow - 4 November 2009

Can't Come. Don't Come. Won't Come. - Visitor Studies with underrepresented, excluded and hard to reach audiences
University of Leicester - 2 & 3 July 2009

Back to Basics - Revisiting the Essentials of Visitor Studies and Evaluation
National Waterfront Museum, Swansea - 6 March 2009

Keeping in Touch - Learning from sustained relationships with audiences
Museum of London Docklands - 5 February 2009 

2008

Seen but not heard! Listening to children's voices in Visitor Studies
Chester Zoo - 18 & 19 September 2008

Two Voices, One Message: Including Gaelic in Interpretation
Inverness Museum and Art Gallery - 11 April 2008

Out of the Comfort Zone: Exploring Sensitive Issues
British Museum, London - 1 February 2008

2007

In Theory & Practice: Introduction to Evaluation and Visitor Studies
Amgueddfa Cymru - National Museum Wales, Cardiff - 29 November 2007

Evaluation, why bother? Using evaluation as a strategic tool
National Museum of Scotland, Edinburgh - 21 & 22 June 2007

New Audiences, Different Research? Moving into 21st Century Visitor Studies
British Library, London - 13 February 2007

2006

Virtual Visitors & Real Readers
At-Bristol Science Centre - 21 & 22 September 2006

Developing New Audiences: From Plans to Practice
Banbury Museum, Oxfordshire - 9 May 2006

Closing the Circle: Evaluation for Interpretation
Natural History Museum, London - 20 January 2006

2005

Understanding the Eden Project
Eden Project, Cornwall - 16 & 17 June 2005

Meaningful Measures
Walker Art Gallery, Liverpool - 12 May 2005

Including Kids in Evaluation
Victoria & Albert Museum, London - 24 January 2005